Have not received AVG Subscription after the payment? Find the solution here!

AVG antivirus is widely used antivirus that delivers supreme protection features to multiple devices such as Windows computers, Macintosh devices, and Smartphone as well. With the licensed subscription of this software, you can access more high-end attributes to protect your data.

www.avg.com/retail

However, in some cases, it has been noticed that the antivirus does not respond or give out the response it is assumed to do.  If you are among the users who purchase a subscription and do not get a confirmation mail back even after making the billing procedure, there is a solution for you.

The initial step you need to make is to check your junk/spam folder of your email account that you used for the purchase. It is possible that the order confirmation was filtered from your inbox. If there is no email from AVG antivirus, move for the next step. Access your AVG account do as mentioned in the instructions below.

How do you get the confirmation for AVG subscription?

  1. Open a web browser and go to avg.com/retail and login to your AVG Account with the same email address you used to purchase the subscription
  2. Tap and open ‘Your Licenses’ section in your account to see the record of your subscriptions
  3. Next, you will find the product associated with to the subscription you purchased
  4. Press the ‘Activation code’ to view the activation code or press ‘License’ to download a license file of AVG Cleanup for your phone

Please note that your order confirmation email can take some hours to process and send. If you do not receive the email shortly after making the purchase, wait for a few hours and then check the inbox as well as the spam folder.

If you fail to get the confirmation after following the steps, go to www.avg.com/retail and report your issues for assistance.

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